The travel chaos that brought the port of Dover to a standstill 'Must never be allowed to happen again' P&O ferries have said.
In a statement Helen Deeble, P&O chief executive said French authorities must provide enough staff to ensure the new checks can be processed quickly.
She added: "The scenes which we saw at the weekend at the port of Dover, with holidaymakers delayed for completely unacceptable lengths of time, must never be allowed to happen again.
"We at P&O Ferries did everything we could to keep passengers moving on the English Channel, providing extra sailings and staff on duty.
"We would nevertheless like to apologise to all the passengers whose holidays were affected and assure them that we will be talking to the British and French authorities this week to ensure there is no repetition of this disruption."
Original Source - ITV News