What To Include in Your Rentals.....

| Owners

ALL Owners deal with rentals differently, but the guest still has basic expectations of what should be in situ on arrival...

What you provide can also help on damage limitation & time saving during your rental season:

Here's a few tips from ETK to help you get it right!

"WELCOME" PACK:  

Completely at your descretion as to whether to provide a "welcome" pack or not, but most Owners will leave at least enough tea & coffee for the first brew on arrival!  Some provide milk, salt & pepper, sauces etc.

KITCHEN: 

The biggest complaint is usually that the kitchen is lacking in utensils & equipment.  It doesn't have to be fully stocked, but always a good idea to think of what you use on a regular basis at home & supply the same for your Holiday Home:

Equipment:  May seem obvious, but you must have a fully working oven, microwave & fridge!

Toaster:  Guests will always expect a toaster, preferably a 4-slice.

Pots & Pans:  Always make sure you have a full set of saucepans & most guests expect a frying pan (the Owner's nightmare!)

Baking Trays:  Have at least 2...  leave them covered in tin foil for your guest's arrival, then hopefully each time they're used your guest will do the same & they won't end up too caked in grease etc on departure!  (Do the same with the oven grill pan.)

Ovenware:  Provide at least 2 overproof dishes.

Kitchen Utensils: Supply whatever you use at home on a regular basis, this should include serving spoons, spatulas & kitchen knives. Don't forget tin and bottle openers & potato peelers - advisable to have more than one!  

Cooking Aids:  Provide a couple of plastic mixing bowls, plasic measuring jugs & a seive or strainer.

Gas Ignitor: Always handy to have, just in case & will stop your guests using matches & lighters inside the property!

Cutlery:  Ensure you have enough! If your Holiday Home is an 8-berth, you must have at least 8 of everything & preferably more. Always have a stock of teaspoons... as these are the favourite souvenir to be taken home!

Crockery: Again, cater for above & beyond the berth of the property.  Cups & plates will get broken.

Glasses: Have a selection of pint, wine glasses + tumblers.

Plasticware: Always a good idea to provide plastic plates, beakers & even cutlery for the younger guests...  & stops them using the breakables during their stay!

Bread-board:  If you provide a bread board or work-surface saver it will limit the kitchen knives being used directly on your work surfaces! 

Draining Rack:  This will prevent washing-up being piled on the draining board & hopefully prevent a few breakages!

Cloth-holder: If you provide a holder for washing-up sponges etc, they won't get left wet on your work surfaces, damaging window seals! (Inveriabley they're left at the back of the sink, by the window!)

Tin Foil: As above (!) if you cover the baking trays & grill pan in tin foil for arrival, hopefully the guest will do the same when cooking!

Cleaning Materials: Always leave a basic supply of cleaning materials, which will encourage your guests to use them!

Rubbish Bin:  Provide black sacks for the bin & this should prevent carrier bags full of waste food sitting on your kitchen floor!

Extras:  There are a number of other "optional extras" that will make your guests stay an easier one, but always remember - whatever you provide will need checking & possibly cleaning after departure...  so don't make your life too difficult!  These can include: slow cookers, sandwich makers, foreman grills etc etc.

BATHROOM:  

Most complaints about bathrooms involve cleaning!  It's imperative that the bathroom & W.C are spotless on arrival!

Shower-Mats: NEVER provide a material shower-mat!  It will get dirty very quickly - & just think of all the different feet standing on it!  If you want to provide a shower-mat, use disposable ones.  They are easily purchased on-line & usually aren't too expensive.

Soap-Dishes / Toothbrush Holders:  May look nice, but are just something else to clean (or get broken!) - not necessary for a rental!

Loo Roll: Not essential at all, but it doesn't hurt to leave one roll awaiting your guest's arrival!

Loo Brush: Must be in situ for obvious reasons, but can end up getting very grimy indeed!  Must be checked in-between every rental & not a bad idea to keep a spare!  (Certain supermarket beginning with "A" are currently selling plastic ones for 75p!)

Rubbish Bin: Something else to check & empty on departure, not necessary!

Sanitary Products: Not a bad idea to just discreetly leave a few "emergency supplies" - as this could save your mattress & bedding from an "accident."

LIVING AREA:  

Most complaints are usually that the area is not clean, so ensure everywhere has been checked in-between rentals.  (Take all the seating cushions off in-between each rental & hoover!  After collecting the pennies & 5ps... or loom bands!) 

TV:  An old portable is no longer acceptable!  Guests will expect a flat-screen of some sort, doesn't have to be massive - but a decent size is preferable - with a working remote!  

DVD Player: Not essential - but preferable, with a few DVDs - these don't have to be the "latest" releases!

Games Consoles: Some owners provide Playstations, or X-boxes - this is a personal choice, & bear in mind these can go "walkies" quite easily....

Board Games:  Not essential, but useful.

Rubbish Bin: Something else to check & empty on departure, not necessary!

DINING AREA: 

Again, common complaints are regarding cleanliness - so ensure there are no left-overs awaiting the new guest under the table or down the side of the seating! 

Table: May seem obvious but your guest needs a table to eat on!

Lap Trays: Lots of guests will eat on their laps anyway - it's not a bad idea to have lap trays, so not quite so much food ends up on settees or carpets.

Rubbish Bin: Something else to check & empty on departure, not necessary!

BEDROOMS: 

Most complaints regarding sleeping areas are space - which there isn't a lot you can do about, apart from trying not to clutter with unnecessary furniture!

Beds: Always provide clean mattress & pillow protectors, even if you are not providing bed linen.  Make sure all mattresses, pillows, duvets are in good condition.

Bedside Tables:  Handy for each person to have access to a bedside table where possible & preferably a lamp in each room.  Maybe provide a plug-in night light for the twin rooms.

Wardrobes:  Plenty of coat hangers!  These will go home as souvenirs on a regular basis!

Rubbish Bin: Something else to check & empty on departure, not necessary!

EXTRAS:  

Each Owner will provide different "extras" ~ an iron & ironing board are useful if you have enough storage, hairdryers etc - but do remember that anything electrical will need a PAT cert & all "extras" you provide get added to your "check-list" after departure, so don't go too mad!

 

ETK wish you a successful 2015 rental season

 

 

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